Miele Revolution 500

although power was still running through to the powered head on my 10 year old Miele Revolution, the connection began to work intermittantly. The original power-head was replaced 14 months ago on a regular service by Miele. Miele Customer Service told me it was now too expensive to repair & as the Revolution is no longer made I should now consider buying a new vacuum cleaner & offered to dispose of my old machine. I asked for the comdemned Revolution to be returned to me. Happily I switched it on and the power-head worked. So I no longer take the brush-head off the tube when I put it away - obviously a poor connection in the head that they couldn't be bothered to investigate as my machine is 10 years old. Low marks on customer care Miele, but I love my Revolution.

Miele Revolution 500 has superb suction, very user friendly with controls on handle making it easy to use. Rather heavy and cumbersome, especially on stairs. After 8 years use it keeps stopping and starting and I'm told that there is a weakness with the wires in this particular model. Replacement parts £140 - not worth repairing so very disappointed. Been advised to go for Cat and Dog model. Shame as I really liked the controls on the handle on the Revolution 500.

I have found the Miele Revolution 500 vacuum cleaner superb! My place has never been so tidy! Forget those plastic nightmares made by Dyson.

The Miele Revolution 500 is as effective on carpets as most uprights, and much easier to haul up & down stairs. It is much quieter and more manoeuverable than the Dyson cylinder it replaced. The Electrobrush & variable power settings provide excellent control of suction.

There is a promotional offer, until end-2001, of a free car-clean kit, worth £40, with each Revolution 500 purchased.

You will struggle to find one of these cleaners, not because they don't make many but because they sell out so quickly. I decided to apply my engineering background to the choice of a new cleaner - the biggest problem being lint from socks and cat hairs on the carpets.

This machine has a seperate electric motor in the head that powers a brush to sweep the carpet. You also get a pretty big 1600watt motor to suck it all up, so as a package it's very efficient.

Unfortunately, the bags don't last too long because it makes such a good job of vacuuming but hopefully that will change as we use it more. In fact it is a pleasure to use as you can almost see the difference as you go around the house.

As the lady said in the shop, they sell out so quickly because these cleaners work! She is dead right. They are pricey though but a web search can save you as much as £40 so do try that.