Philips 32PW9616

I've never had a problem with a tv before, so expected this Philips 32PW9616 top of the range Widescreen TV to last 10 years plus. Having spent £1,200 about 3 years ago I now get a blue screen with horizontal lines and have been quoted £700 for a new tube! It's a shame I bought matching video, DVD etc. Anyone think it's worth going back to Philips?

Had my Philips 32PW9616 Widescreen TV 2 years now. Think its great. I normally upgrade every year, but am struggling to find one worth the money without going to a plasma.

Disagree with blackbeards review. Nothing wrong with the picture!. You need to set it up right. Just turn down the sky boxes brightness in the picture setup menu! Switch off the tv's acitve control so that it doesn't increase the brightness in light rooms. Reduce tv contrast and brightness. Then switch between Personal and Natural if you need to make the picture brighter or darker.

In general, its a great TV. Haven't regretted buying it one bit!!

I had to get a service agent in to make focus adjustments to the picture of the Philips 32PW9616 Widescreen tv immediately after installation. Just over a year after purchase, the set wouldn't react to the remote control when on stand-by, but only during operation. Then the rear speakers began to play ghost music in the middle of the night when the set was off. Recently - the set is now 2 years old - the picture height has reduced to about 80%. It starts at the top of the screen, but a thick black band is left at the bottom. An engineer estimates the repair costs (telephone diagnosis) at about 450 pounds. I am loathe to spend so much money on a lemon which will probably go wrong again, and for the same amount I can now get a reasonable 28" widescreen. I am disgusted!

We bought a Philips 32PW9616C last September with our wedding money and it has been in the workshop 3 times so far and is due to go back for the fourth time. Very soon after we bought it, it started cutting out to a black screen with the red standby light flashing. The repairer kept saying it's the relays but these were replaced and it done the same thing again, this time they replaced the cathode ray tube but it's came back with a different fault. We paid £1236 from QED uk.com and we are just about the start a battle for a new TV. Would like to hear from anyone who's had the same fault and got it repaired successfully!!

I bought a 32PW9616 in May 2001. Sometimes I thought the picture was very good, at other times I didn't. A few things bothered me, one was a horizontal ghosting around all images, even from an RGB source and another was the image judder with fast moving things like horizontal text. In December 2001 the TV developed an annoying "ping" sound from the tube. I put up with it for a while but as it only got worse I sent it for repair under warranty. The repair has been a shambles. Although the tube has been replaced, the picture geometry and convergence are now all over the place and I can't stand watching it. Both the repairers and Philips refuse to do anything about it, claiming that the picture "is within normal expectations for this type of set". It took six months to 'repair' the set. I have since discovered that all the Philips sets with 100Hz digital picture processing give this horizontal ghosting and it is related to the sharpness control. Unfortunately you can't turn it off and as it operates in the digital video processor, it can't be altered. My advice is look very closely at the picture of the set you are actually going to buy, particularly at horizontal and vertical straight lines around the edges of the screen, colour convergence in the corners and at the ghosting effect. If it doesn't bother you in the shop then you'll probably learn to live with it. If the set goes wrong though, I don't give much for your chances of a successful repair. Maybe you should look more closely at other manufacturers! I wouldn't recommend any Philips sets to my friends.

I have now had this Philips 32pw9616 widescreen TV for about 2 months and I can honestly say it is life enhancing. The picture is terrific and the dolby digital sound is better than you ever thought possible for inbuilt speakers- fantastic separation and clarity of sound. I have found that the best settings are active control to medium and sharpness to low. I leave the natural motion turned off. It is really a gimmick and makes everything look like it was shot on videotape. The real reasons to buy this are the flat screen (my geometry is fine) and the inbuilt dolby digital which will save money on your choice of dvd player and no need for an amp. This is the perfect solution if your wife (like mine) doesn't like lots of wires everywhere.

I bought my Philips 32pw9616 widescreen TV in January this year and the problems started the first day. Now it has been at the workshop for 2 months and I do not get any answer.

I thought the Philips Widescreen 32pw9616 was a good tv but know i'm beginning to wonder.

I bought this Philips 32pw9616 Widescreen Television half a year ago and I'm really impressed with it.

A few bad points there are: When in Split Screen Mode you can see that the Picture blurrs a little on the outer edges but that seems to be a splitting problem because you don't see any blurrs in Single Screen Mode or Teletext. Why I put Natural Motion in both (bad and good) points is obvious: I admire that picture. That's awesome, what philips gets out of a DVD when seen in that mode, but on the other hand, a lot of people just can't get used to that picture. It looks too damn "real", like life and in some cases it gets a weird 3D effect.

Another bad point is that you can' t switch the digital input to another external than the first one and that one does not support SVHS. You just get a black&white screen when you use a Hosiden (I think it was called that way) SCART adapter on the first one but with Dolby Digital. On the second one you get an awesome color pic with just analog sound. Pretty garbage. Maybe there is some way to switch this with the hidden features but I could not get any information on this yet. Might be cool, if someone could tell me if it is possible.

My occupation is to repair televisions of Philips. The widescreen 32PW9616, which I myself own, is a very good one. It's true that horizontal lines are difficult to change. Vertical lines are easy to change in the service menu. Only a technician is allowed to go in there because you can make many problems in there. His cheaper brother the 9525 is also a good one but the 9616 is better. We also repair JVC, panasonic, sony and so on. JVC also use the flat picture tubes of philips.